Customer centricity in retail on the African continent
Customer centricity in retail on the African continent
Digital Engagement - how to connect authentically with people
How do you connect authentically with people in the digital context? Whether on Zoom, Social Media or WhatsApp. We will explore proven ways to activate people’s involvement, build trust, and drive involvement.
Dave Duarte is a digitally savvy social marketer, entrepreneur and educator. Specialising in digital campaigning, Dave’s work is all about activating communities to create change on important issues like energy reform, environmental protection, and water saving. In 2019, one of these campaigns reached over 1 billion people and was selected for a Sustainable Development Impact Award by the United Nations.
Customer centricity in retail on the African continent
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